Privacy policy

Privacy Policy

Information We Collect

At Misshaus (also referred to as "our store," "we," or "us"), we collect information that customers provide voluntarily when they create an account, place an order, or sign up for our services. This information may include name, email address, mailing address, and other preferences. We use this information to process orders, deliver products, improve customer service, and offer promotions or updates.

Subscription to promotional emails is completely optional. Customers can unsubscribe anytime by using the link provided in the email communications.

In addition, we may collect other data related to demographics or purchase behavior, either directly or via third-party service providers, to help us personalize the experience and enhance our offerings.

Device Information and Online Tracking

When you browse our website, we automatically collect data about your device, including your IP address, browser type, time zone, and cookies installed on your device. We also track browsing activity on our website, such as pages visited, time spent, and referring websites.

We use various tracking technologies, including cookies, log files, and web beacons, to gather this information. You may manage your cookie preferences at any time via your browser settings. For further details, you can visit www.allaboutcookies.org.

How We Use Your Information

We use the collected information for purposes such as:

  • Fulfilling and managing orders

  • Sending transactional updates and customer support communications

  • Creating and managing user accounts

  • Fraud detection and security checks

  • Marketing offers and personalized promotions based on browsing history

We take data security seriously and implement appropriate measures, such as encrypted connections and restricted access, to protect your personal information. Only authorized team members can access customer data.

Sharing Your Information

We may share information with service providers who assist us with business operations, such as payment processing, order fulfillment, or marketing support. These providers are bound by confidentiality agreements and use the data only for the required services.

Additionally, we may disclose your information when required by law, legal process, or to protect our business interests. We do not sell your personal data or contact information to outside parties.

We also use services like Google Analytics to better understand customer interaction with our website. Learn more about how Google uses your data here. To opt out, visit Google Analytics Opt-out.

Minors' Privacy

We recognize the importance of protecting minors online. If you are under 18, you should obtain parental or guardian consent before providing any personal information on our website.

Parents or guardians wishing to review or delete their child’s information can contact us directly with valid proof of guardianship.

Managing Your Personal Information

You can review, update, or delete your personal data by accessing your account on our website or contacting us directly.

Your Consent

By using our website, you agree to the terms of this Privacy Policy. We may update this policy periodically. Any significant changes will be announced on our website. Continued use of our services after updates means you accept the new terms.

Surveys, Promotions, and Special Events

From time to time, we may conduct promotions, surveys, or special events. Details about the handling of personal information for each event will be provided in the event-specific guidelines. When such details are not provided, this Privacy Policy applies.

SMS Notifications and Promotional Messages

By opting into SMS alerts at checkout or through a subscription form, you consent to receive text updates about your orders and promotional offers. Message frequency may vary. You can opt out anytime by replying “STOP” to our messages. Standard messaging rates may apply. For assistance, reply “HELP” or contact us directly.

We do not share opt-in data or SMS consent with any third parties.